No dates are currently scheduled.

This class will be delivered online.

Our Influence and persuasion skills course is specifically designed for leaders and aspiring leaders seeking to have a positive influence in their workplace. Communicating with clarity and precision gives you the power of influence and helps you achieve specific professional results.

Do you have a small team of people with similar professional development needs? We can run this course specifically for you.


Course outline

Part 1: Key principles and skills development: 1.5 hours webinar

  • Influence and persuasion explained
  • The science and psychology behind effective influence and persuasion
  • Underlying skills and strategies: assertiveness; emotional intelligence; principled negotiation
  • The skills and strengths you bring to influence and persuasion
  • Tailoring your approach to different audiences for maximum effect; recognizing and adapting to communication preferences
  • Application to your workplace context

Part 2: Skills in practice: 1 hour webinar

  • Review of workplace activity
  • Case studies
  • Developing an action plan 

Learning outcomes

At the completion of this course you should be able to:

  • Take a strategic approach to influencing and persuading
  • Confidently apply the skills of influence and persuasion in your professional communications
  • Use options for  tailoring your communications to meet the needs and preferences of your audience

Who should enrol

This course is for anyone who needs to:

  • communicate and influence stakeholders (with varying needs and agendas)
  • work in challenging environments (e.g. political, sensitive etc.)
  • manage and chair feedback meetings
  • facilitate high-level discussion to elicit an outcome (political arena)
  • work with conflicting priorities (matrix organisations etc.)
  • present benefit or business cases regularly
  • be a spokesperson for their organisation

What you will receive

  • Personal investment from a leading industry expert
  • Networking with other professionals
  • Full course notes and additional resources
  • A certificate of participation
  • Ability to upload course completion to your LinkedIn profile
  • Access to the CCE student portal during the course and the month following
  • Morning tea, lunch and afternoon tea