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A positive sense of self is essential for a satisfying and healthy work and personal life. Learn the practical skills you need to develop your self‐confidence; helping you to become more assertive, feel good and be more effective in your interpersonal relationships at work and beyond.

Course outline

  • Where self-confidence comes from  
  • How to build self-confidence
  • The concept of self-talk
  • How to change negative self-talk
  • Self-talk and feelings
  • What are assertiveness, passiveness, and aggressiveness styles of relating
  • Assertive techniques to use in different situations 

Learning Outcomes

 At the completion of this course you should be able to:

  • Identify what influences self‐confidence/esteem
  • Implement strategies to increase self-esteem
  • Use assertive techniques to make and respond to requests in the workplace
  • Use assertive techniques to reduce conflict and resistance in the workplace
  • Improve work and personal relationships

 Who should enrol

 Public, private and community sector staff and leaders wanting to improve their personal and/or team assertiveness skills.

What you will receive

  • Personal investment from a leading industry expert
  • Networking with other professionals
  • Full course notes and additional resources
  • A certificate of participation
  • Ability to upload course completion to your LinkedIn profile
  • Access to the CCE student portal during the course and the month following
  • Morning tea, lunch and afternoon tea

What past participants had to say

"The teacher was able to cater to each participant and connect in a way that enabled me to feel comfortable to share my personal experiences and to enhance the learning experience. The course content matched the description. It was informative and I look forward to putting what I learnt into practice."