In respect of these Terms and Conditions, “the University” and ANU refer to the Australian National University, and “you” refers to the student / enrolee.

By enrolling in a professional learning short course you are agreeing that you:

Enrolment

  • Professional learning courses are designed for adults. Enrolees must be at least 18 years of age at the time of enrolment.
  • Applicants are responsible to ensure they have the assumed knowledge specified when enrolling.
  • Places in professional learning courses will be allocated in order of enrolment or by application in cases where selection criteria apply.
  • Acceptance of enrolment in a professional learning course is at the absolute discretion of the ANU.
  • The University reserve the right to vary an enrolment. Decisions to vary an enrolment are at the absolute discretion of the ANU.
  • Courses are run subject to minimum enrolment numbers being met.
  • A minimum of 5 (five) business days’ notice will be given if a course is to be cancelled.
  • Enrolees have only “public access” to ANU library services. (more information on library access here - https://anulib.anu.edu.au/services/public)

Payment

  • Payment is required at time of enrolment.
  • Discounts must be applied at the point of registration. Discounts will not be processed retrospectively.
  • Payment may be made by Mastercard, Visa or by requesting an invoice at the time of enrolment.
  • Subsequent booking options (for add-on components) may be applied during a course and must be paid for at the time of selecting such option/s.

Refunds

  • If enrolment is cancelled up to 10 (ten) business days prior to commencement of the course, a full refund will be provided.
  • Please choose carefully, as we do not offer a refund if you change your mind or find yourself unable to attend after this time period.
  • If you are unable to complete the course, in exceptional circumstances (including severe ill-health or on compassionate grounds), you can apply to withdraw with full refund with relevant documentation. The application must be made prior to course end date.
  • Application to withdraw from a course with a refund must be made in writing by emailing enquiries.cce@anu.edu.au.
  • If the University is not able to offer an advertised course after you have enrolled and paid, you will receive a full refund.

Completion

Upon satisfactory completion of a course:

  • A Certificate of completion will be issued
  • Awarded credit may not be non-transferable to other higher education institutions.

Privacy Statement

Use and Disclosure of Your Personal Information

We may use and disclose your Personal Information only as follows:

  1. To send you informational and promotional content relevant to your relationship with the ANU. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email.
  2. To bill and collect money owed to us. This includes sending you emails, invoices, receipts, notices of arrears, and alerting you if we need a different credit card number.
  3. To send you Alert Messages. For example, we may need to let you know about late changes to class schedules, venues or tutor allocations.
  4. To provide customer support.
  5. To inform emergency services. For example, in the case of a medical emergency. Or if you should you break the law, resulting in violation of the rights and safety of our customers and third parties, as well as our own staff and students.
  6. To support and improve the Services we offer.
  7. In accordance with, and for the purposes set out in, the ANU privacy policy

Further information regarding our Privacy Policy may be found at the following link https://policies.anu.edu.au/ppl/document/ANUP_010007

Contact details

For further information email us at enquiries.cce@anu.edu.au

Updated: 3:30PM 17 November 2020