Wed 29 Aug 2018 - Wed 29 Aug 2018

09:00 - 17:00

1 Session
14 spots remaining.

Discover the most effective and simple project management processes and tools. Learn to proactively and confidently manage your projects and start applying what you learn from the course in your own organisation immediately.

Course outline

  • Projects and strategy
  • Project life cycle
  • Project management success
  • The business case
  • The project plan
  • Project scoping
  • Project scheduling
  • Project budgeting
  • Project risk management.

Learning outcomes

At the completion of this course you should be able to:

  • Plan a project
  • Monitor the progress of a project
  • Write a project proposal
  • Know how to use basic project management tools and techniques
  • Understand the role and accountabilities of a project manager
  • Understand the project life cycle

Who should enrol

Individuals who are either new to project management or who have experience working on projects but have not had formal project management training.

Tue 04 Sep 2018 - Tue 04 Sep 2018

09:00 - 17:00

1 Session
13 spots remaining.

Our Influence and persuasion skills course is specifically designed for leaders and aspiring leaders seeking to have a positive influence in their workplace. Fundamental to success in business is exceptional communication skills. Communicating with clarity and precision gives you the power of influence and helps you achieve specific professional results.

Course outline

Topic 1: Influence and persuasion explained

  • The science and psychology behind effective influence and persuasion
  • What works and what doesn't

Topic 2: Skills development

  • The underlying skills and strategies
  • Assertiveness
  • Emotional intelligence
  • Communication
  • Principled negotiation

Topic 3: Skills in practice

  • Tailoring your approach to different audiences for maximum effect
  • Recognizing and adapting to communication preferences
  • Developing an action plan to take back to the workplace

Learning outcomes

At the completion of this course you should be able to:

  • Take a strategic approach to influencing and persuading
  • Confidently apply the skills of influence and persuasion in your professional communications
  • Use options for  tailoring your communications to meet the needs and preferences of your audience

Who should enrol

This course is for anyone who needs to:

  • communicate and influence stakeholders (with varying needs and agendas)
  • work in challenging environments (e.g. political, sensitive etc.)
  • manage and chair feedback meetings
  • facilitate high-level discussion to elicit an outcome (political arena)
  • work with conflicting priorities (matrix organisations etc.)
  • present benefit or business cases regularly
  • be a spokesperson for their organisation

Tue 23 Oct 2018 - Tue 23 Oct 2018

09:00 - 17:00

1 Session
19 spots remaining.

The ability to negotiate well plays a critical role in all aspects of our lives. We negotiate every day, whether we are aware of it or not. Effective negotiation can positively affect our work and our relationships, or it can destroy them. Often parties take positions that make achieving agreeable outcomes difficult, if not impossible.  By learning about and adopting a principled approach to negotiation we can fashion win-win outcomes that are wise, efficient, and designed to maintain relationships.

Course outlines

  • Negotiating win-win outcomes: why negotiation is important and commonplace but difficult to put into practice
  • Your negotiating style
  • Introducing principled negotiation
  • Breaking down the process: the method, step-by-step
  • Applying the method and finalising the agreement
  • Achieving confidence in conducting principled negotiations
  • Translating what you have learned into your working world: pitfalls and promises

Learning outcomes

At the completion of this course you should be able to:

  • explain why effective negotiating skills are important
  • better identify your negotiating style
  • discuss what principled negotiation is and why it is a central skill today
  • describe the steps involved in a principled negotiation
  • develop your abilities to analyse, plan and conduct principled negotiations using the method introduced
  • conduct a basic principled negotiation
  • finalise a satisfactory agreement
  • outline some of the barriers to effective negotiations and how to overcome them

Who should enrol

This course is designed for people who wish to learn about a principled, win-win approach to negotiation whether for use in their workplace or in their private lives. Negotiation role plays will be tailored to the interests of participants wherever possible from participant responses to a short pre-course questionnaire.

Thu 13 Sep 2018 - Thu 27 Sep 2018

09:00 - 12:30

2 Sessions
14 spots remaining.

Course format

Please note: This course is held over 2 half days.
Part 1: 9am - 12.30pm, Tuesday 6 March
Part 2: 9am - 12.30pm, Tuesday 20 March
 
Designed to provide fundamental skills and knowledge for new supervisors and managers. Key principles, case studies, and commonly encountered scenarios will underpin practical skills development throughout. Highly interactive and engaging discussion that encourages the active application of your learning. 

Delivered in two half-day workshop sessions spaced two weeks apart. The workshops will be preceded by a short management skill diagnostic for each participant to complete. An individual action plan will be developed through the course of the training with specific activities and tasks designed to quickly strengthen manager capacity. 

Course outline

  • Managing the transition from peer to supervisor
  • The essentials of team management and leadership
  • Knowing your staff – understanding differences, working to strengths, supporting development and diversity
  • Setting the right tone – being a good role model 
  • Managing performance proactively 
  • Managing upwards 
  • Being a positive change agent

Learning outcomes

At the completion of this course participants will:
  • Be clear about their role and responsibilities as managers
  • Feel better equipped to manage people and resources effectively
  • Achieve heightened self-awareness of their personal strengths, management style and impact
  • Understand the fundamentals of team dynamics and how to get the best out of individual team members

Who should enrol

People who have recently moved into staff supervisory or management roles or who expect to do so in the near future.
No dates are currently scheduled.

Good leadership is not as simple as becoming a manager or a supervisor. Do you know what it takes to lead change? Gain insights into how you can enhance your leadership capacity in a sustainable way. Take charge of your career and be on your way to becoming a transformative leader that inspires others to grow.

Course outline

  • Creating environments where everyone thrives.
  • Facing the challenge of change,
  • Understand and appreciate workstyles, roles, and career goals,
  • Applying a learning mindset to team performance.
  • Strategic networking and challenging perspectives,
  • Building resilience in yourself and in your team.

Learning outcomes

At the completion of this course you should be able to:

  • create great team environments
  • identify behaviours that lead to results for the organisation
  • influence collaboration or outcomes through effective communication
  • be transformative in your leadership.

Who should enrol

This course is suitable for those in the early stages of management and seeking to enhance their leadership. Suitable for managers of teams and organisations wanting to build positive environment that leads to successful outcomes.