Fri 15 Feb 2019 - Fri 15 Feb 2019

09:00 - 16:30

1 Session
19 spots remaining.

Thu 07 Mar 2019 - Thu 07 Mar 2019

09:00 - 16:30

1 Session
19 spots remaining.

Fri 21 Jun 2019 - Fri 21 Jun 2019

09:00 - 16:30

1 Session
20 spots remaining.

Leadership is a widely discussed topic as popular as the weather. Leadership is socially constructed; we talk about leadership in politics, business, organisations, and families. Our inner desire is to experience good leadership, at the same time we aspire to be better leaders. What reasons are there for leadership failure? How can we, as individuals, lead from where we are? To answer these questions we need to reframe the notion of leadership.

This introduction into self-leadership seeks to equip you with practical skills that can enhance your leadership practice. Which styles of leadership are best? What is your own leadership style?

Course outline

  • Past, present and Future leadership styles
  • Leadership as identity
  • Emotional & social intelligence
  • Challenging our unconscious bias and the value of diversity
  • Reflective practice and action learning
  • Adaptive leadership communication

Learning outcomes

At the completion of this course you should be able to:

  1. Understand and appreciate different leadership styles.
  2. Identify practical steps to develop your leadership blueprint.
  3. Apply a reflective practice to learning leadership.
  4. Understand the importance of adaptive communication.

Who should attend?

Ideal for the busy professional looking to expand their knowledge and practice.

Thu 14 Mar 2019 - Thu 14 Mar 2019

09:00 - 16:30

1 Session
15 spots remaining.

Fri 10 May 2019 - Fri 10 May 2019

09:00 - 16:30

1 Session
15 spots remaining.

Fri 14 Jun 2019 - Fri 14 Jun 2019

09:00 - 17:00

1 Session
15 spots remaining.

Successful managers know how to develop their teams and help them to reach their full potential. Coaching skills are one of the many tools managers need to develop, yet it is often a misunderstood process. Good coaching is not just about applying a specific tool, a deeper understanding of the purpose of coaching is needed.

Combining theory and practice you will develop a greater appreciation of coaching. You are encouraged to develop a coaching mindset and apply different strategies based on the context.

Course outline

  • Coaching theories and frameworks
  • Coaching questions and the listening skills of a coach
  • Context and purpose of coaching in management
  • Strengths and weaknesses of a coaching mindset
  • Ethical aspects of coaching

Learning outcomes

At the completion of this course you should be able to:

  1. Understand the difference between coaching and mentoring
  2. Understand how and when to apply coaching skills
  3. Identify your influence as manager in the coaching process
  4. Develop a coaching script and an action plan.

Who should enrol

Suitable for managers and leaders that are new to coaching. Coaching is a great tool for those seeking to drive change and enhance their team’s performance. Great for those wanting to build a strong and positive workplace culture.

Thu 21 Feb 2019 - Thu 28 Feb 2019

09:00 - 12:30

2 Sessions
12 spots remaining.

Thu 21 Mar 2019 - Thu 28 Mar 2019

09:00 - 12:30

1 Session
15 spots remaining.

Thu 16 May 2019 - Thu 23 May 2019

09:00 - 12:30

1 Session
14 spots remaining.
Designed to provide fundamental skills and knowledge for new supervisors and managers. Key principles, case studies, and commonly encountered scenarios will underpin practical skills development throughout. Highly interactive and engaging discussion that encourages the active application of your learning. The workshops will be preceded by a short management skill diagnostic for each participant to complete. An individual action plan will be developed through the course of the training with specific activities and tasks designed to quickly strengthen manager capacity. 

Course outline

  • Managing the transition from peer to supervisor
  • The essentials of team management and leadership
  • Knowing your staff – understanding differences, working to strengths, supporting development and diversity
  • Setting the right tone – being a good role model 
  • Managing performance proactively 
  • Managing upwards 
  • Being a positive change agent

Learning outcomes

At the completion of this course participants will:
  • Be clear about their role and responsibilities as managers
  • Feel better equipped to manage people and resources effectively
  • Achieve heightened self-awareness of their personal strengths, management style and impact
  • Understand the fundamentals of team dynamics and how to get the best out of individual team members

Who should enrol

People who have recently moved into staff supervisory or management roles or who expect to do so in the near future.

Wed 10 Apr 2019 - Wed 10 Apr 2019

9:00AM - 4:00PM

10 spots remaining.

Wed 23 Oct 2019 - Wed 23 Oct 2019

9:00AM - 4:00PM

12 spots remaining.

The ability to negotiate well plays a critical role in all aspects of our lives. We negotiate every day, whether we are aware of it or not. Effective negotiation can positively affect our work and our relationships, or it can destroy them. Often parties take positions that make achieving agreeable outcomes difficult, if not impossible.  By learning about and adopting a principled approach to negotiation we can fashion win-win outcomes that are wise, efficient, and designed to maintain relationships.

Course outlines

  • Negotiating win-win outcomes: why negotiation is important and commonplace but difficult to put into practice
  • Your negotiating style
  • Introducing principled negotiation
  • Breaking down the process: the method, step-by-step
  • Applying the method and finalising the agreement
  • Achieving confidence in conducting principled negotiations
  • Translating what you have learned into your working world: pitfalls and promises

Learning outcomes

At the completion of this course you should be able to:

  • explain why effective negotiating skills are important
  • better identify your negotiating style
  • discuss what principled negotiation is and why it is a central skill today
  • describe the steps involved in a principled negotiation
  • develop your abilities to analyse, plan and conduct principled negotiations using the method introduced
  • conduct a basic principled negotiation
  • finalise a satisfactory agreement
  • outline some of the barriers to effective negotiations and how to overcome them

Who should enrol

This course is designed for people who wish to learn about a principled, win-win approach to negotiation whether for use in their workplace or in their private lives. Negotiation role plays will be tailored to the interests of participants wherever possible from participant responses to a short pre-course questionnaire.

Thu 28 Feb 2019 - Thu 28 Feb 2019

09:00 - 17:00

1 Session
19 spots remaining.

Mon 06 May 2019 - Mon 06 May 2019

09:00 - 17:00

1 Session
20 spots remaining.

Discover the most effective and simple project management processes and tools. Learn to proactively and confidently manage your projects and start applying what you learn from the course in your own organisation immediately.

Course outline

  • Projects and strategy
  • Project life cycle
  • Project management success
  • The business case
  • The project plan
  • Project scoping
  • Project scheduling
  • Project budgeting
  • Project risk management.

Learning outcomes

At the completion of this course you should be able to:

  • Plan a project
  • Monitor the progress of a project
  • Write a project proposal
  • Know how to use basic project management tools and techniques
  • Understand the role and accountabilities of a project manager
  • Understand the project life cycle

Who should enrol

Individuals who are either new to project management or who have experience working on projects but have not had formal project management training.

No dates are currently scheduled.


Managing Integrity in the APS – Conflict of Interests in the Real World

This CCE Workshop addresses the growing interest in Integrity in Australia’s public sector, with a particular focus on Conflict of Interests, ethics, public trust, and accountability.

The APS has maintained a high bar for dealing with Conflict of Interests for half a century. The APS Code of Conduct is typical in its requirement that all employees must disclose or avoid any conflict of interest in connection with their functions and prohibits improper use of inside information or an official position to gain an improper benefit. 

In practice, most people find Conflict of Interest matters difficult and need help when a choice must be made in situations where the relevant facts of the matter, conflicting objectives, organisational values, community expectations, personal ethics, duty, and the law, may all be contestable.

Conflict of Interests is the key Integrity issue in every professional role. Fortunately, competent management of problem situations can be regarded as a professional skill, which can be learned and deployed to guide robust ethical decisionmaking in any context.

The key questions are: What is relevant?  What is important?  Who gets to decide?

This CCE Workshop will explore a number of actual cases to identify evidence-based strategies for delivering robust ethical decisionmaking and integrity in our public institutions.

Howard Whitton is a Founding Director of The Ethicos Group, and a former Commonwealth and Queensland public servant. He brings to this workshop over two decades of specialist experience in policy development and capacity-building in Integrity systems, Conflict of Interests, Whistleblowing, Codes of Conduct and Corruption Prevention, in Australia and internationally. In particular, Howard was a member of the expert team which established the UN Secretariat's Ethics Office, and a co-author of the OECD's Guidelines and Toolkit on Managing Conflict of Interests. He is a Visiting Fellow in the Institute for Governance at the University of Canberra and a Research Associate at the Trans-national Research Institute on Corruption at ANU.


“If you have integrity, nothing else matters: if you don’t have integrity, nothing else matters.”

No dates are currently scheduled.

Toxicity in a workplace is an undesirable situation and is one that requires us to challenge how we respond to leadership.

Toxic leadership encompasses multiple variables making it difficult to define and perhaps even more challenging to observe. Toxicity exists on a spectrum, it is not necessarily black or white.

Our views of toxicity are often based on our relative position and perspective. While toxicity may be a perception, the evidence of toxic leadership is reflected in the behaviours of followers, teams, and leaders. Behaviours may be reinforced through organisational systems, while others relate to individual needs.

Toxic leaders that act out of self-interest may still appear attractive to followers. Leaders are encouraged to examine how they are contributing to a toxic environment.

A key role for a leader is to build trust and cultivate a positive culture, this may require challenging poor behaviours early, being open and transparent. Regularly checking with follower’s feelings and having compassion can enhance a leader’s influence for positive change.

Key points:

  • Introduction to toxic and destructive leadership
  • Is good leadership important?
  • Why do people follow bad leaders?
  • Dominant types of toxic leaders
  • Strategies to handle the toxic leader
  • Is your leader really toxic or just misunderstood?

Learning outcomes

  1. Gain an appreciation for the subtleties of toxic leadership,
  2. Learn how toxic and destructive leaders behave,
  3. Identify methods to respond positively to a toxic leader.