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Tue 15 Oct 2019 - Tue 15 Oct 2019

09:00 - 12:30

1 Session
15 spots remaining.

At some point in your career, you will need to have a difficult conversation – whether it be a staff member, a supervisor, a team or other stakeholder. Discover the key elements to approaching and managing difficult conversations and to turning a potential negative into a positive for all involved. Learn how to create a supportive environment that encourages individuals to accept responsibility for the changes they need to make.

Course outline

  • What difficult conversations are and why it’s important to have them
  • Key tips for proactive workplace communication
  • The art of giving and receiving feedback
  • Planning and preparing for a difficult conversation
  • Self-management in difficult situations
  • Putting it into practice

Learning outcomes

As a result of attending this course, it is expected that participants will:

  • Appreciate the value of proactive workplace communication
  • Be more adept at giving and receiving feedback
  • Learn how to plan for, structure and hold a difficult conversation
  • Have a heightened awareness of the emotional and psychological factors at play and how to use them to positive effect
  • Feel increased confidence to apply their learning at work

What you will receive

  • Personal investment from a leading industry expert
  • Networking with other professionals
  • Full course notes and additional resources
  • A certificate of participation
  • Ability to upload course completion to your LinkedIn profile
  • Access to the CCE student portal during the course and the month following
  • Morning tea

Fri 18 Oct 2019 - Fri 18 Oct 2019

09:00 - 17:00

1 Session
15 spots remaining.

Fri 03 Apr 2020 - Fri 03 Apr 2020

09:00 - 17:00

1 Session
15 spots remaining.

Fri 12 Jun 2020 - Fri 12 Jun 2020

09:00 - 17:00

1 Session
15 spots remaining.

Fri 21 Aug 2020 - Fri 21 Aug 2020

09:00 - 17:00

1 Session
15 spots remaining.

Fri 20 Nov 2020 - Fri 20 Nov 2020

09:00 - 17:00

1 Session
14 spots remaining.

Discover the most effective project management processes and tools. Learn to proactively and confidently manage your projects and start applying what you learn from the course in your own organisation immediately.

Course outline

  • Projects and strategy
  • Project life cycle
  • Project management success
  • The business case
  • The project plan
  • Project scoping
  • Project scheduling
  • Project budgeting
  • Project risk management.

Learning outcomes

At the completion of this course you should be able to:

  • plan a project
  • monitor the progress of a project
  • write a project proposal
  • know how to use basic project management tools and techniques
  • understand the role and accountabilities of a project manager
  • understand the project life cycle.

Who should enrol

Individuals who are either new to project management or who have experience working on projects but don't have formal project management training.

What you will receive

  • Personal investment from a leading industry expert
  • Networking with other professionals
  • Full course notes and additional resources
  • A certificate of participation
  • Ability to upload course completion to your LinkedIn profile
  • Access to the CCE student portal during the course and the month following
  • Morning tea, lunch and afternoon tea

Wed 23 Oct 2019 - Wed 23 Oct 2019

09:00 - 16:00

1 Session
10 spots remaining.

Effective negotiations can positively affect our work and relationships. But sometimes parties take positions that make achieving agreeable outcomes difficult, if not impossible. Learn how to adopt a principled approach to negotiation that results in win-win outcomes, that are wise, efficient, and designed to maintain relationships.

Course outlines

  • Negotiating win-win outcomes: why negotiation is important and commonplace but difficult to put into practice
  • Your negotiating style
  • Introducing principled negotiation
  • Breaking down the process: the method, step-by-step
  • Applying the method and finalising the agreement
  • Achieving confidence in conducting principled negotiations
  • Translating what you have learned into your working world: pitfalls and promises

Learning outcomes

At the completion of this course you should be able to:

  • explain why effective negotiating skills are important
  • better identify your negotiating style
  • discuss what principled negotiation is and why it is a central skill today
  • describe the steps involved in a principled negotiation
  • develop your abilities to analyse, plan and conduct principled negotiations using the method introduced
  • conduct a basic principled negotiation
  • finalise a satisfactory agreement
  • outline some of the barriers to effective negotiations and how to overcome them

Who should enrol

This course is designed for people who wish to learn about a principled, win-win approach to negotiation whether for use in their workplace or in their private lives. Negotiation role plays will be tailored to the interests of participants wherever possible from participant responses to a short pre-course questionnaire.

What you will receive

  • Personal investment from a leading industry expert
  • Networking with other professionals
  • Full course notes and additional resources
  • A certificate of participation
  • Ability to upload course completion to your LinkedIn profile
  • Access to the CCE student portal during the course and the month following
  • Morning tea, lunch and afternoon tea

Thu 12 Sep 2019 - Fri 20 Sep 2019

08:30 - 12:30

2 Sessions

Fri 25 Oct 2019 - Fri 08 Nov 2019

08:30 - 12:30

2 Sessions
15 spots remaining.

Fri 22 Nov 2019 - Fri 29 Nov 2019

08:30 - 12:30

2 Sessions
13 spots remaining.

Thu 05 Mar 2020 - Thu 12 Mar 2020

8:30 - 12:30

1 Session
16 spots remaining.

Thu 21 May 2020 - Thu 28 May 2020

8:30 - 12:30

1 Session
16 spots remaining.

Thu 30 Jul 2020 - Thu 06 Aug 2020

8:30 - 12:30

1 Session
16 spots remaining.

Thu 22 Oct 2020 - Thu 29 Oct 2020

8:30 - 12:30

1 Session
16 spots remaining.
Calling all new and aspiring leaders and managers! Gain fundamental and practical leadership skills as you examine key principles, case studies, and commonly encountered scenarios in this highly interactive and engaging course.  Preceded by a short management skill diagnostic, walk away with your own individual action plan, developed throughout the course, filled with specific activities and tasks designed to quickly strengthen your management capacity.

The format of this course is delivered as two half-days, each running from 9am - 12:30pm. Light morning tea is provided.

Course outline

  • Managing the transition from peer to supervisor
  • The essentials of team management and leadership
  • Knowing your staff – understanding differences, working to strengths, supporting development and diversity
  • Setting the right tone – being a good role model 
  • Managing performance proactively 
  • Managing upwards 
  • Being a positive change agent

Learning outcomes

At the completion of this course you will:
  • be clear about your role and responsibilities as managers
  • feel better equipped to manage people and resources effectively
  • have greater self-awareness of your personal strengths, management style and impact
  • understand the fundamentals of team dynamics and how to get the best out of individual team members.

Who should enrol

People who have recently moved into staff supervisory or management roles or who expect to do so in the near future.

What you will receive

  • Personal investment from a leading industry expert
  • Networking with other professionals
  • Full course notes and additional resources
  • A personal individual action plan
  • A certificate of participation
  • Ability to upload course completion to your LinkedIn profile
  • Access to the CCE student portal during the course and the month following
  • Morning tea each day

Wed 20 Nov 2019

07:30 - 09:00

1 Session
38 spots remaining.

One of the greatest leadership challenges is to lead in a changing environment. It requires an understanding that the intrinsic link between culture and language can reveal your greatest barriers to change.

In this Leadership Breakfast Series explore ways to recognise barriers to leading change. Identify practical strategies you can apply today that will encourage a positive dialogue and creates a collective momentum to drive change.

This series is great for teams that are seeking to re-frame the notion of leading and leadership.

Event details

  • Date: Wednesday 20 November
  • Time: 7:30 - 9:00am
  • Catering: A light buffet breakfast, tea and coffee will be provided. Please contact our team if you have any dietary requirements.
  • Cost: $45.00 per person. Contact our team if you wish to reserve a table for a group booking.
  • Contact: enquiries.cce@anu.edu.au

Tue 17 Sep 2019 - Tue 17 Sep 2019

09:00 - 17:00

1 Session

Wed 01 Apr 2020 - Wed 01 Apr 2020

09:00 - 17:00

1 Session
15 spots remaining.

Mon 17 Aug 2020 - Mon 17 Aug 2020

09:00 - 17:00

1 Session
16 spots remaining.

Conflict of interests is the key integrity issue in every professional role. In practice, most people find conflict of interest matters difficult and need help when a choice must be made in situations where the relevant facts of the matter, conflicting objectives, organisational values, community expectations, personal ethics, duty, and the law, may all be contestable. Fortunately, the professional skill of managing problem situations can be learnt and deployed to guide robust ethical decision making in any context.

The key questions are:

  • what is relevant
  • what is important
  • who gets to decide?

Ask about our group bookings

Course outline

In this professional workshop, explore a number of real-life cases to identify evidence-based strategies to deliver ethical decision making. You will receive a toolkit, materials and reference documents for personal use.

Case studies explored will include:

  • helping a family member get an Australian Public Service (APS) job
  • workplace bullying
  • accepting gifts of nominal value
  • posting personal comments on social media
  • graduate research related to your work
  • whistleblowing about a government program
  • sexual harassment of a program client.

Learning outcomes

By the end of this course you should have a greater understanding of the complexity of conflict of interests and walk away with a framework that should enable you to manage problem situations in an ethical manner.

Who should enrol

Anyone; including employees, managers and leaders; wanting to better understand the complexities of conflict of interests and who want to manage solving problems ethically.

What you will receive

  • Personal investment from a leading industry expert
  • Networking with other professionals
  • Full course notes and additional resources
  • A certificate of participation
  • Ability to upload course completion to your LinkedIn profile
  • Access to the CCE student portal during the course and the month following
  • Morning tea, lunch and afternoon tea

Howard Whitton is a Founding Director of The Ethicos Group, and a former Commonwealth and Queensland public servant. He brings to this workshop over two decades of specialist experience in policy development and capacity-building in integrity systems, conflict of interests, whistleblowing, codes of conduct and corruption prevention, in Australia and internationally. In particular, Howard was a member of the expert team which established the UN Secretariat's Ethics Office, and a co-author of the OECD's Guidelines and Toolkit on Managing Conflict of Interests. He is a visiting fellow in the Institute for Governance at the University of Canberra and a research associate at the Trans-National Research Institute on Corruption at ANU.